1. Who we are

This Cookie Policy explains how MAD Design Europe S.à r.l uses cookies and similar technologies on this website when it is accessed from the European Union and the wider EEA.

MAD Design Europe S.à r.l can be contacted at info@mad-europe.com or +352 20 88 22 49. Full contact details are also set out in our Privacy Policy.

In this Cookie Policy, “we”, “us” and “our” refer to MAD Design Europe S.à r.l, as identified above and in the Privacy Policy and Terms & Conditions for this website. This Cookie Policy should be read together with those documents, which explain how we process personal data and how you may use this site.

2. What cookies and similar technologies are

Cookies are small text files that are stored on your device (for example your computer, tablet or phone) when you visit a website. They are widely used to make websites work, to keep them secure, to remember your preferences, and to help site owners understand how visitors use their sites.

We also use related technologies, including:

  • Local storage and session storage in your browser
  • Pixel tags, tracking pixels and web beacons embedded in pages and emails
  • Scripts and SDKs provided by technology partners

In this Cookie Policy, we refer to all of these collectively as “cookies” unless a distinction is needed.

3. How we classify cookies

For EU visitors, cookies used on this site are grouped into the following categories:

Strictly necessary cookies. These are needed for the site to function and to provide services you have requested, such as logging into an account, adding products to a basket or submitting forms. These cookies are exempt from the consent requirement under applicable ePrivacy rules because they are strictly necessary to provide a service you have explicitly requested — this exemption is separate from, and does not depend on, any GDPR legal basis such as legitimate interests. You can configure your browser to block these cookies, but some parts of the site may not work properly if you do.

Preference (functionality) cookies. These remember choices you make, such as language, region, currency or display settings, and provide enhanced, more personal features.

Analytics and performance cookies. These help us understand how visitors use the site, which pages are most popular, and where errors occur. This allows us to measure and improve performance and to fix problems.

Advertising and social media cookies. These may be set through our site by advertising partners and social networks. They can be used to build a profile of your interests and show you relevant adverts on other sites, and to enable social sharing features.

Strictly necessary cookies do not require your consent, for the reason explained above. All other cookie categories are only used where you have given your consent.

4. Cookies used on this site

The specific cookies used can change over time as we update our services or add new features. For each cookie or similar technology, we maintain information including:

  • Name or identifier
  • Category (strictly necessary, preference, analytics, advertising / social)
  • Who sets it (this site or a named third party)
  • Purpose, described in plain language
  • Retention period (how long it stays on your device)

You can view the current list of cookies and manage your preferences at any time via the “Cookie settings” or equivalent link in our cookie banner or site footer.

Typical examples include:

  • Session cookies used to keep you logged in and maintain basket contents
  • Preference cookies used to remember language, region and currency choices
  • Analytics cookies used to understand how visitors navigate our site
  • Advertising or social media cookies used when we include third-party content or social sharing tools

5. How we obtain and manage your consent

When you first visit this site from the EU:

  • You will see a cookie banner that explains that we use cookies and gives you a clear choice to accept all non-essential cookies, reject them, or manage your preferences. “Accept all” and “Reject all” are given equal visual prominence — neither is highlighted or made easier to select than the other.
  • Strictly necessary cookies will be active to allow the site to function. All non-essential cookies will be inactive until you choose to enable them.
  • You can click “Manage settings” (or similar) to choose which cookie categories to accept and which to reject.

You can change or withdraw your consent at any time by:

  • Using the “Cookie settings”, “Manage cookies” or equivalent link available in the footer or menu of the site
  • Adjusting your choices in the cookie preferences centre

Once you withdraw consent for a cookie category, we will stop using cookies in that category and will not set new cookies of that type on your device. You may also wish to clear cookies already stored in your browser using your browser settings.

Records of your choices. We keep a record of your cookie consent choices, including when they were given, which categories were selected, and the version of the banner shown, so that we can demonstrate compliance if asked. We periodically ask for fresh consent, either after a set period or when the cookies we use change materially.

6. Third-party cookies

Some cookies on this site are set by third parties whose tools, content or services are embedded in our pages. Examples include:

  • Analytics and measurement services
  • Advertising networks or remarketing services
  • Social media platforms providing sharing, “like” or login features
  • Embedded video or other content providers

Where a third party sets or accesses cookies on this site, we identify them in our cookie list and, where appropriate, link to their own information about cookies and privacy.

Your choices in our cookie preferences centre apply to these third-party cookies as well. If you disable a cookie category (for example analytics or advertising), we will prevent the corresponding third-party scripts from setting cookies on your device, except where a cookie is strictly necessary.

7. Managing cookies in your browser

In addition to the tools provided on this site, you can manage cookies through your browser settings. Most browsers allow you to:

  • View which cookies are stored
  • Delete cookies
  • Block cookies from some or all sites
  • Set preferences for how cookies are handled

If you block or delete cookies through your browser, strictly necessary cookies may not work correctly and some site features may become unavailable. For the best experience, we recommend using both:

  • our cookie preferences centre to manage non-essential cookies; and
  • your browser settings for additional control where needed.

8. Cookies and personal data

Some cookies are used in a way that does not directly identify you and are only analysed at an aggregated level. Others may involve information that is considered personal data under EU law, such as an online identifier, device information or usage data linked to an account.

Where cookies involve personal data:

  • That data is processed as described in the Privacy Policy for this site, including our lawful bases, retention periods and your rights.
  • You can exercise your rights – including rights of access, rectification, erasure, restriction, objection and data portability – by following the instructions in the Privacy Policy.
  • You can withdraw consent for non-essential cookies at any time using the cookie preferences centre.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time, for example to reflect changes to the cookies we use, new legal requirements or updated regulatory guidance. When we make changes, we will update the “Last updated” date at the top of this Policy. Where appropriate, we may also provide additional notice, such as showing the cookie banner again or highlighting changes on the site.

10. Contact

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please use the contact details in our Privacy Policy or on the contact page of this site.